Privacy Policy
Saved By Grace Clothing Company
Company: Saved By Grace Clothing Company, registered in England & Wales
Email: info@savedbygraceclothing.net
Website: www.savedbygraceclothing.net
1) Overview
Saved By Grace Clothing Company (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2) Information We Collect
We may collect the following types of personal data:
- Contact details (name, billing/delivery address, email, phone number)
- Order and payment information
- Account login details (if you create an account)
- Marketing preferences and communication history
- Technical data (IP address, browser type, device information, cookies)
- Feedback, reviews, or survey responses
3) How We Use Your Information
We process your personal data to:
- Fulfil and deliver your orders
- Process payments and prevent fraud
- Provide customer service and support
- Send transactional emails (order confirmations, shipping updates)
- Manage your account and preferences
- Send marketing emails or newsletters (with your consent)
- Improve our website, services, and marketing
4) Legal Bases for Processing
We rely on the following lawful bases under UK GDPR:
- Contract: To process and fulfil your orders
- Consent: For marketing communications
- Legitimate interests: To improve our services and detect fraud
- Legal obligation: To comply with UK laws and tax requirements
5) Marketing & Newsletters
If you subscribe to our email marketing or newsletters, we will use your email address to send promotional content, product updates, and exclusive offers. You can withdraw consent or unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting info@savedbygraceclothing.net.
6) Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website performance. You can control or disable cookies through your browser settings, but some website features may not function properly if you do.
7) Data Sharing
We only share your data with trusted service providers necessary for operating our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Courier and logistics partners (e.g., Royal Mail, DPD, DHL)
- Email marketing platforms
- IT and website hosting providers
All third parties are required to keep your data secure and process it only in accordance with our instructions.
8) International Transfers
We primarily store data within the UK and EEA. If data is transferred outside these areas (e.g., to US-based providers), we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or equivalent protection measures.
9) Data Retention
We retain personal data only as long as necessary to fulfil the purposes described above, comply with legal obligations, or resolve disputes. Typically, order and transaction data are kept for 6 years for tax and accounting purposes.
10) Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent for marketing
- Request data portability
To exercise these rights, contact us at info@savedbygraceclothing.net.
11) Data Security
We implement appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access. However, no online system can be guaranteed to be 100% secure.
12) Children’s Privacy
Our website is not intended for individuals under 16 years old. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to remove it.
13) Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
14) Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15) Contact Us
For questions, concerns, or to exercise your data rights, please contact our Data Protection Officer:
Email: info@savedbygraceclothing.net